Cumberland Heights is a nationally recognized drug and alcohol treatment center located west of Nashville on the Cumberland River, offering both in-patient and out-patient services for individuals as well as programs for family members. Phone numbers: 1-800-646-9998 or 615-356-2700.Cumberland Heights

Frequently asked Questions

Can I receive mail?
Yes. Mail is generally distributed Monday through Friday at 4 p.m roll call. While mail is not read or censored by staff, you're required to open all mail in the presence of a staff member. Packages may be searched for contraband. Your family may send mail to you at:

Attn: Your Name
Cumberland Heights,
P.O. Box 90727,
Nashville,
TN 37209

 


Can I use the telephone?
For Adult patients, phones are available in the men's and women's living quarters at designated times. Youth patients will be assigned a day/time to call immediate family members.

Can I watch television or listen to the radio or a Walkman/iPod?
In general, no. Your daily schedule is fairly structured and focused on learning new behaviours and reading and writing related to your goals. Radios, TV's, CD players and iPods are not allowed. On special occasions (Super Bowl, etc.), patients may be allowed to watch TV. Recovery and recreational videos are also available for use during personal time.



Can I bring a cell phone?
No. Cell phones are not allowed.



Can I bring books, magazines, etc.?
No. Patients are encouraged to focus on their recovery and treatment assignments. You can bring a Bible or other spiritual material because they support the nature of recovery. No other reading material is allowed unless approved in advance.



Can I buy cigarettes?
No. However, family members of adult patients can provide them.



Can I smoke?
Adult patients may smoke in designated areas only. Ask your staff member for details. Youth patients may not smoke.  Nicotine cessation groups and counseling are available.



Will I need money?
We recommend that you have a small amount of cash (approx. $10/week) for vending machines and pay phones.



Can I have drinks or snacks?
You may have canned or bottled soft drinks. Adult patients may have individually wrapped snacks. Youth patients are allowed to bring gum, but not other snacks, into the program. No homemade treats are allowed for any patient.



What kind of clothes should I bring?
Casual clothes, including some athletic wear and shoes for outdoor activities.



Can my family visit me? Can they call me?
Family members are encouraged to visit with patients throughout treatment. Family members for whom you have signed a Release of Information may call your counselor. However, because counselors lead sessions most of the day, your family member may have to leave a voicemail for a return call.



Will I have free time?
Although your daily schedule is fairly structured and focused on learning about addiction, recovery and sober living skills, personal time is built into the schedule. You may spend this time in your room or the community room, talking or playing games with staff or other patients, showering, reading, working on treatment assignments, journaling, napping etc.



How long will I be here?
Your length of stay depends upon the type of program in which you are participating. The residential adult program is generally a minimum of 28 days, while the residential youth program lasts a minimum of 30 days. The First Step program provides up to 14 days of residential treatment followed by a minimum of 16 intensive outpatient sessions. The specific length of your stay is determined by your individual needs.



What if I have a court date while I'm in here?
We recommend that you request to postpone your court date to avoid interrupting your treatment. If this is not possible, arrangements may be made, with your counselor's approval, for a family member to take you.



Can I leave the campus?
No, unless there is a specific need (e.g., a death in the family, doctor or dentist visit, etc.) and the leave is approved in advance by your counselor.



What to Bring
To make your stay with us more comfortable, plan to bring the following items:

  • Several days of casual clothes, including athletic clothing and tennis shoes
  • Sweater or jacket
  • Sleepwear and slippers
  • Umbrella
  • Personal toiletries (soap, shampoo, hair dryer, etc.)
  • Approximately $30/week for purchasing books, snacks and other miscellaneous items
  • Coins for vending machines, etc.
  • Any prescription drugs you are taking

 

Laundry facilites are available

 



What to leave
Please leave the following items at home:

  • Revealing clothing, tank tops, clothing with alcohol, drug or sexually suggestive images or words
  • Cell phones
  • TVs, radios, CD/DVD players, iPods, etc.
  • Reading material (Bibles and other spiritual material are allowed)








 



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