Original Article By: Joanna Sammer

When Nashville-based Cumberland Heights had to address an aging infrastructure for heating, ventilation and air conditioning (HVAC) on its 11-building campus, it chose a geothermal system. The organization’s experience offers insight into how behavioral healthcare organizations can evaluate and manage the installation of such a system, which arguably has a much greater impact on patient and staff comfort than many realize.

Cumberland Heights opted for geothermal HVAC largely because of its energy efficiency and effectiveness. The system is designed to pay for itself within seven to 10 years through lower energy costs. Based on trends the facility has experienced since the system went online in May 2017, the system will achieve that projection, according to Butch Glover, the organization’s chief operations officer.

Geothermal systems heat and cool interior spaces by taking advantage of the consistent temperatures underground that range between 50 and 60 degrees Fahrenheit year round, which allows these systems to heat and cool using less energy with more efficiency than conventional heating systems. The systems take advantage of the fact that underground temperatures tend to be warmer in the winter and cooler in the summer than the air above ground. Air and water within the system are easier to heat or cool as they circulate underground then are forced out to heat and cool buildings.

Cumberland Heights, like many treatment centers residing in older buildings, wanted to replace its old HVAC systems largely due to the cost of maintaining them. In addition to creating a more energy efficient system, Glover says that the geothermal system has improved the air quality and humidity levels throughout the buildings. Since the system began running in May, “you can feel the difference the in air quality and that gives patients a more comfortable environment,” says Glover.

How it Works: Geothermal Climate Control at Cumberland Heights
How it Works: Geothermal Climate Control at Cumberland Heights

Preparation is key

The installation of a geothermal HVAC system is a complicated process that can impact many areas of patient care and operations.

1. Prepare staff and patients for the disruption.

Geothermal systems reside underground and take time to install and test. Therefore, behavioral healthcare organizations must be prepared for a lot of digging on site as the installation team puts in the required wells, which can be numerous. For example, Cumberland Heights’ system has 93 wells.

“We didn’t realize how much disruption the work would cause to the campus until it started,” says Russ Taylor, director of support services. “It’s important to remember that there is a lot of mud, noise and machinery that will disrupt normal walking routes and how people get around the campus.”

2. Work with the contractor on scheduling.

While there is no way to avoid some disruption, Glover and Taylor took steps to get everything back to normal as soon as the work was completed at each site. This involved everything from cleaning up to replacing the landscaping that had been removed. They recommend working closely with the contractor to discuss the schedule of work coming up so that staff has ample notice in case they needed to prepare patients for any disruption and move group sessions and meetings to less noisy and more accessible locations.

In addition, behavioral healthcare organizations must prepare the contractors for working in a behavioral healthcare environment. For example, the project had to be managed to ensure that there was no downtime and the campus could operate as normally as possible 24/7.

“The contractors had to keep us in business and realize that we can’t shut anything down,” says Glover. In many cases, that meant that the contractor had to be open to weekend and nighttime work as needed.

3. Ensure the contractor understands confidentiality.

Contractors and subcontractors also had to know how to interact with staff and patients and to understand the need for confidentiality. For example, workers on the project had to be clearly and easily identified. Likewise, workers had to understand how patients might behave if they interacted and how the workers should handle those interactions if they occurred.

4. Work with an architecture or engineering firm to manage the overall project.

An engineering firm can also make sure the work is occurring to specifications. The process for Cumberland Heights also included conditioning and testing the system three times—this past summer, during the coming winter and again next summer—to ensure that the system is working as expected.


AUTHOR: Nancy Floyd | PHOTOGRAPHER: Eric England | DATE: APRIL 28, 2017

 

The Reaching New Heights luncheon for Cumberland Heights reached new heights indeed with a record-size crowd showing up for the annual women’s fundraiser at Hillwood Country Club. Co-chairs Grace Clayton and Kathleen Estes joked that they’d like to take all of the credit for the sold-out event, but they knew the real draw was keynote speaker Jeannette Walls, the best-selling author of The Glass Castle, The Silver Star and Half Broke Horses.

 

Fans of The Glass Castle — which appeared to be just about everyone in the room — were thrilled to hear Jeannette recount many of the memoir’s most remarkable stories along with several other tales from her unconventional childhood. Alternating between humor and poignancy, Jeannette took the audience on a journey from her troubled upbringing to her discontented young adulthood to the place of peace and acceptance she found once she learned to embrace her past. And at an event benefiting Cumberland Heights, which provides treatment for drug and alcohol addiction, Jeannette’s heartfelt words about her alcoholic father resonated with everyone in the crowd, particularly a story about how, as a child, she hunted for an imaginary monster called Demon with her dad in the Arizona desert.

 

“He couldn’t battle his own demons, but he gave me the tools to battle mine,” she shared.

 

Jeannette proved to be as down-to-earth, funny and warm as she comes across in her books, chatting and posing for photos with women before the luncheon and long after it concluded. For someone who has been wildly successful in her career, it’s obvious Jeannette’s true passion is finding ways to use her past to help others. Prior to the luncheon, when asked how it feels to share her story with a roomful of women who have battled addiction or been touched by it in some way, she said, “It doesn’t get any better than that. That’s what it’s about. That’s what storytelling is about … It’s connecting with people and having your story mean something.” Her story certainly meant something to this crowd and to Cumberland Heights, which raised $140,000 at the luncheon for the women’s program, funds that will go a long way in offering redemption and hope to countless women across Middle Tennessee and beyond.

 

Photo Gallery of the Reaching New Heights luncheon for Cumberland Heights Event

04/21/2017 Original Article by

MusiCares Hosts Addiction Recovery Panel That Will Include Bad Company's Simon Kirke
By: Ray Tamarra/Getty Images
Bad Company drummer Simon Kirke photographed at Grant Gallery on Jan. 19, 2006 in New York City.

Bad Company drummer Simon Kirke will join a MusiCares panel dedicated to treating artists and other music professionals who’ve become addicted to drugs and alcohol. Kirke, who works closely with Road Recovery, an organization that uses musicians to mentor teens battling addiction, will take part in “Plugged In…Treating The Music Professional and Leading Them Toward a Lifetime of Recovery.” The luncheon and discussion will take place beginning at 11:30 am on April 27 at the BMI/New York offices, located at 7 World Trade Center.

 

“We want managers, A&R people and musicians to come to this so that they can learn to recognize the signs of addiction so that they can act to help a fellow band member or an artist they’re working with before it gets bad,” says Neil Lasher, a consultant in promotions and artist relations at Sony/ATV Music Publishing and a certified interventionist, who will moderate the panel of intervention and recovery experts.

 

Those scheduled to take part include Dr. Chapman Sledge, the chief medical director of Cumberland Heights, a Nashville-based non-profit alcohol and drug treatment center; Miles Adcox, the CEO and owner of Onsite, a dependency treatment center that’s also located in Nashville; Paul Gallant, a Master’s level licensed professional counselor, Certified Intervention Professional and founder of Primary Recovery Services in Greenwich, Conn.; Gene Bowen the founder of Road Recovery and Gregg Allman’s former road manager; and MusiCares vice chairman Michael McDonald, the founder and CEO of Mick Management, which represents Maggie Rogers, Hamilton Leithauser and Sharon Van Etten.

 

Lasher, who has been in recovery for 30 years — and who, in 1997, played a leading role in establishing the MusiCares Safe Harbor Room (a sober backstage area at the Grammy Awards that is set up every year) — tells Billboard that, given the epidemic of opioid abuse and over-prescription in the United States, the panel is intended as a preventative measure.

 

According to the Centers for Disease Control and Prevent (CDC), the number of overdose deaths from opioids, including prescription opioids, has quadrupled since 1999 and claimed more than half a million people between 2000 and 2015. On April 21, 2016, Prince died from an accidental overdose of the opioid fentanyl, and Lasher says, “Of all my years going to 12-step meetings, I see more people with double-digit [years of] sobriety to their credit, [relapse] because of over-prescribed opioids.”

 

Although there is no evidence that the music industry has been more affected by opioid abuse than other business sectors, McDonald says musicians can be more susceptible to addiction in general because “they are often tortured souls. They often don’t fit into the 9-to-5 mold, and they like emotional unrest and the highs and lows,” which they can channel into their art.

 

When it comes to intervention and recovery, working with musical artists also tends to be more complex, says Gallant. “Normally, when I’m coordinating an intervention, I’ll talk to five people,” he explains. “With an artist, there could easily be a dozen: You’ve got family, the record company, management, the artist’s publicist and other band members and their family. And while some of those people genuinely care about the guy, others see him as a paycheck… that can get challenging in terms of clinical recommendations versus business obligations.”

 

The panel and luncheon are free, but seating is limited. See the flyer below for additional information.

MusiCares Hosts Addiction Recovery Panel

Mayor Megan Barry joined Cumberland Heights executives and other dignitaries for opening event

NASHVILLE, TENN. – Aug. 9, 2016 – Nashville-based alcohol and drug treatment center Cumberland Heights today officially opened its new Music Row Intensive Outpatient Program (IOP) with an open house and ribbon cutting that included Mayor Megan Barry, musician John Hiatt and many other community leaders and supporters of Cumberland Heights.

IOPs offer alternatives to inpatient treatment for patients who seek daytime and evening counseling in order to continue with their schools or careers. IOPs offer flexible scheduling, group therapy, 12-Step meetings and specialized family therapy. The Music Row IOP is located at 1619  17th Ave. South.

“Cumberland Heights has a long history of working with members of the music industry, so it’s so great to finally be located here on Music Row,” said Cumberland Heights Chief Executive Officer Jay Crosson. “We are excited to be located so close the music, collegiate and Downtown Nashville communities, making this type of treatment as accessible as possible to those that might need it. Cumberland Heights is known for recovery, and Nashville is known for music, so this is a natural location for us.”

Nashville Mayor Megan Barry also spoke briefly at the opening event. “I want to thank the entire staff of Cumberland Heights for all the good work that they do for people who are overcoming addiction and regaining control of their lives,” said Mayor Barry.  “This facility is such an important component of how we go about building a warm and welcoming place and serving our community. Thanks to Cumberland Heights and the Boedecker Foundation for making all of this possible.”

George Boedecker, who originally came to Nashville years ago to “do music,” created the Boedecker Foundation that purchased and renovated the Music Row building for Cumberland Heights, making this new IOP possible.

“The mission of The Boedecker Foundation is to provide critical resources to nonprofit organizations that inspire positive change within diverse communities around the world,” said Boedecker. “It is such an honor and a privilege to be partnering with Cumberland Heights and their Intensive Outpatient Therapy Services at this location.  We look forward to a long-lasting and impactful relationship.”

Since its founding in 1966, Cumberland Heights has built a reputation for helping many music industry professionals recover life from drug and alcohol addiction. The Music Row IOP places a 12 step-based rehabilitative program nearer those who need it most and affords more flexible care for those who do not require the medical detoxification that requires inpatient care.

The Music Row IOP is Cumberland Heights’ tenth outpatient facility in Tennessee and the first in the central part of Nashville. The organization opened its first IOP in 1987.

Photos from the grand opening

Introdution by Jay Crosson, CEO of Cumberland Heights, and speech from Mayor Megan Barry

Introdution by Jay Crosson, CEO of Cumberland Heights, and speech from Mayor Megan Barry

About Cumberland Heights

Cumberland Heights’ mission is to transform lives, giving hope and healing to those affected by alcohol or drug addiction. As a non-profit organization, Cumberland Heights is committed to the approximately 2,500 men, women and adolescents it serves every year and the communities where its facilities are located. The organization has followed the teachings of the 12 Steps since its founding in 1966.

About the Boedecker Foundation

The Boedecker Foundation aspires to encourage positive outcomes through programs focused on education, health and wellness, youth development, along with family and community collaboration. At the central and innermost framework of The Boedecker Foundation’s endowments are partnerships and enduring relationships with organizations like Cumberland Heights, that have committed extensive resources to improve environmental circumstances, provide access to healthcare programs, and create opportunities for individuals, their families and communities in which they live. Through these guiding principles our Foundation has distributed over 28 million dollars to organizations in Tennessee and all across the nation.

# # #

Media Contact:
Amy A. Atkinson, APR
Amy Atkinson Communications
4117 Hillsboro Pike, Ste. 103308
Nashville, TN  37215
Cell: 615-305-8118
Email: Amy@AmyACommunications.com
www.AmyACommunications.com

Jackson Outpatient Office In the News:

While all patient satisfaction scores exceed 95% in all locations, Jackson office consistently, quarter by quarter, registers strong confidence of families and patients who visit.
While all patient satisfaction scores exceed 95% in all locations, Jackson office consistently, quarter by quarter, registers strong confidence of families and patients who visit.

Cumberland Heights Recognizes Excellence in Jackson Outpatient Office
Jackson Intensive Outpatient Staff Ruth Meyer and Christie Dotson recently received recognition for outstanding patient satisfaction, leading all Cumberland Heights outpatient offices in this important measure. While all patient satisfaction scores exceed 95% in all locations, Jackson office consistently, quarter by quarter, registers strong confidence of families and patients who visit.

(Left to Right) Christie Dotson and Ruth Meyer share a moment with Ernie Ward, Business Development Outreach Coordinator for Cumberland Heights
(Left to Right) Christie Dotson and Ruth Meyer share a moment with Ernie Ward, Business Development Outreach Coordinator for Cumberland Heights

As the field of addiction recovery evolves, evidence is pointing out therapeutic alignment – meaning the counselor and the patient are working on the same goals – has proven to be one of the most important factors predicting sustained recovery. According to Randal Lea, Executive Director for Cumberland’s Community Based Programs, “Nothing is more important in early recovery than keeping a patient engaged in their recovery, and counseling staff that puts rapport ahead of giving advice will be more successful.” Lea adds, “Christie and Ruth have shown they are able to let the patient set the pace for their growth and to take ownership over their recovery process.”

Cumberland Heights, celebrating its fiftieth year of operation, has been serving the Jackson community for over fifteen years. Soon there will be a total of 10 Cumberland Heights locations available to help communities in Tennessee. In addition to the Jackson Office on Stonebridge, Cumberland Heights has IOP facilities in Chattanooga, Cool Springs, Crossville, Hermitage, Murfreesboro, Smyrna, Sumner County (Gallatin), in West Nashville on River Road and a new branch opening soon on Music Row location in the heart of Nashville.

Nationally Recognized Alcohol and Drug Treatment Center Begins Its Year of Celebrating Half a Century of Helping People to Recover Life

NASHVILLE, TENN. – Feb. 17, 2016 – Cumberland Heights drug and alcohol rehabilitation center will spend much of 2016 celebrating its 50th Anniversary and highlighting success stories from thousands of Nashvillians who have received treatment.

50th Anniversary commemorative coins modeled after "sober coins" that are a fixture of recovery.
50th Anniversary commemorative coins modeled after “sober coins” that are a fixture of recovery.

“We are honored and proud to have been a trusted provider of alcohol and drug addiction treatment for five decades,” said Jay Crosson, CEO of Cumberland Heights. “Fifty years of experience brings us so many positive examples of helping patients and their families – we hope to be able to share some of these with the community throughout the year.”

In addition to events, Cumberland Heights will open a new intensive outpatient facility on Music Row in Nashville, expand its “Recover Life” communications campaign, produce a 50th Anniversary booklet and increase outreach in various ways.

The official kick-off event took place today with a staff-wide, kick-off party and Coin Ceremony where staff and board members received 50th Anniversary commemorative coins modeled after “sober coins” that are a fixture of recovery.

 

50th Anniversary Events and Initiatives Planned To Date Include:

  • Feb. 13 – Alumni distribute “Valentine kits” to homeless community
  • Feb. 17 – staff Kick-Off Party and Coin Ceremony
  • All year – “Recover Life” campaign, story sharing and commemoration coins
  • 50th Anniversary history booklet release
  • April 6 – “The Women’s Luncheon” with speaker Liz Murray, best-selling author of “Breaking Night” on which “Homeless to Harvard” was based
  • May Opening of Music Row IOP (Date TBD)
  • Sept. 17 – Alumni & Staff Picnic with guest speaker Paul Williams
  • Fall – Fundraising Concert at the Ryman (Date TBD)
  • Fall – “Shelter at the Pond” commemoration ceremony (Date TBD)
  • December – Endowment Society Reception

Patients’ families are often included in the recovery process because success depends on a strong support system once they leave Cumberland Heights. “That’s why,” Crosson says, “friends and family are included in many of our 50th Anniversary events.”

New Intensive Outpatient Treatment Facility

Cumberland Heights has had a longstanding relationship with the Nashville music industry. However, it has never had a facility on Music Row. That will change in May when Cumberland Heights opens its first Music Row intensive outpatient facility on 17th Ave. South.

“Recover Life” Campaign

Cumberland Heights recently launched a multi-channel communications campaign called “Recover Life.” The campaign features staff members holding sober coins and saying how many years they have been sober. This month, the campaign expands to include other alumni as well as the families of patients.

A Quick History

Fifty years ago, Robert Crichton Sr. and his personal physician, Dr. Thomas Frist Sr., recognized an unmet need in Middle Tennessee and had a dream. They saw friends, neighbors and patients who were suffering from alcoholism and the disease of addiction. They had a vision of an accessible treatment facility in Nashville. They found a beautiful farm located on rolling hills along the banks of the Cumberland River and said, “What if?” They were, indeed, their brother’s keeper.

It is notable that the charter of incorporation established Cumberland Heights as a private, not-for-profit organization. The founders’ mission was to provide hope and restore patients to the full life of recovery – not to attain personal gain.

Starting with a few alcoholic men, Cumberland Heights gradually expanded to treat women, adolescents and families. Cumberland Heights was a pioneer of 12-Step-based recovery in Middle Tennessee and is now widely recognized and respected as one of the top treatment facilities in America. Cumberland Heights is still true to its original core values that the patient comes first and its greatest assets are its alumni, staff and campuses.

About Cumberland Heights

Cumberland Heights’ mission is to transform lives, giving hope and healing to those affected by alcohol or drug addiction. As a non-profit organization, Cumberland Heights is committed to the approximately 2,500 men, women and adolescents it serves every year and the communities where its facilities are located. The organization has followed the teachings of the 12 Steps since its founding.

Recovery is Possible

Recover Life.

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