Insurance & Financial Matters
Our staff will help you navigate the complexities of insurance coverage. Our goal is to help you maximize the benefits available under your health insurance plan.
Insurance & Financial Matters
Our programs vary by length of stay and patient acuity. Patients using insurance to pay for a portion of their treatment can contact our verification department at 800-646-9998. The Admissions Department will collect your insurance information and send it to our Patient Registration Department to verify any benefits available for our facility. Once the benefits are obtained, a Financial Advisor will call you back to go over your insurance benefits and to calculate an estimated cost for treatment.
AUTHORIZATION FORM FOR RELEASE OF PATIENT INFORMATION
All requests for Health Information from Cumberland Heights must be either be A) Notarized or B) Presented with a copy of Photo ID of the patient. The PATIENT must initial next to EACH ITEM and sign and date the request. This is our standard authorization for release of patient information. The purpose of this disclosure of information is to improve assessment and treatment planning. The sharing of information is relevant to treatment and when appropriate, to coordinate treatment services and continuing care planning. The completed form can be faxed to Cumberland Heights Medical Records at 615-432-3291, or scanned and emailed to MedicalRecords@cumberlandheights.org.
INSURANCE COVERAGE
Cumberland Heights is an in-network provider for most health insurance networks. Our staff will do our best to help you navigate through the complex maze of insurance coverage to help you maximize the benefits available under your health insurance plan. We will verify your benefits and obtain authorizations from the insurance company based on medical necessity. We keep you informed during every step of the process.
Questions? We’re ready to help 24/7: 800-646-9998
One of the leading insurance carriers in the country, Aetna is committed to the health, wellness and success of its members. Aetna works hard to provide their members with information and resources to further their health. Working with addiction treatment centers like Cumberland Heights is one such resource and together we work with your specific treatment needs and your policy to ensure the best road to recovery.
CIGNA is one of the most trusted domestic insurance companies and works very well with Cumberland Heights. Together we understand the value of your health and your family and work hard to ensure that, as one of the leading treatment center rehabs that take CIGNA insurance, you or your loved one will receive the very best addiction treatment and recovery.
Blue Cross Blue Shield is one of the nation’s largest healthcare providers in the U.S. – but at the same time stays very competent and localized with its 39 independent and locally operated companies. This sense of community extends to us as we work together to create a recovery program that works best for you or your loved one to get you on the path to success. Our benefits verification department is available 24/7 to answer any questions you have regarding how to pay for rehab with insurance and what the next step will be.
We accept Anthem / Wellpoint insurance for qualified plan holders for alcohol and drug abuse, detoxification and therapeutic services. Trying to determine what your insurance policy covers when it comes to getting treatment for drug and alcohol abuse or addiction can be tricky. The language in insurance policies is not always straightforward, and in a time of crisis, you need everything to be as simple as possible. Give our benefits specialists a call today for qualified, caring assistance you can count on.
MusiCares and Cumberland Heights have become a leading force in the effort to identify, raise awareness of and address the problems of addiction in the music industry. In addition to the financial assistance that is available through MusiCares, they also provide addiction recovery support through its Safe Harbor Room program, supported by the Bohemian Foundation. If you’re in the music industry and need help, call one of our benefit specialists today to see what Cumberland Heights & the MusiCares program can do for you.
Magellan Health provides solutions to today’s most complex challenges for both addiction recovery and everyday life. With an in-network partnership with Magellan Health, we both focus on today’s most costly and complex treatment challenges. However our foundations and perspective on caring for the complete person, shapes everything we do.
Beacon Health Options know healthcare is changing. And both Cumberland Heights and Beacon Health are on the forefront of this change, guiding those we serve toward a brighter future. Our 50 years of experience in behavioral & addiction treatment health gives us clear insight into what works today and a view of the future of behavioral health. Plus after treatment, we continue to help people live life to the fullest potential.
Cumberland Heights drug and alcohol recovery center accepts UnitedHealthcare (UHC) Health Insurance. Most UnitedHealthcare group insurance and HMO medical plans include services provided by OptumHealth Behavioral Solutions. These services include confidential support in managing a wide range of personal issues, from everyday challenges to more serious problems.
Humana takes an innovative strategy to health, wellness and healthy living which makes them a great network provider for Cumberland Heights. We both strongly believe in creating the best possible environment to boost health and creating a clear path to recovery. Addiction isn’t easy for you or your family, but as an addiction recovery center that accepts Humana Insurance, our administrative and clinical staff work hand in hand with Humana to make the process as easy as possible so you can concentrate on regaining your life back.
If you don’t see your carrier listed, please check out our expanded full list button below. You can also feel free to call our admissions department at 800-646-9998 to verify coverage and/or start the process for our Patient Registration Department to verify your benefits.
SELF-PAY TREATMENT
In the event that you do not have insurance or your treatment team recommends a length of stay greater than what your insurance will authorize, Cumberland Heights offers self-pay rates that are discounted from our published rates and very competitive with other nationally respected treatment centers.
PRIMARY CARE (30 DAYS) COSTS
In the event that you and your treatment team recommend a length of stay greater than what your insurance will authorize, Cumberland Heights offers self-pay rates that are discounted from our published rates and very competitive with other nationally respected treatment centers.
Physicians’ services are billed separately through CHPA. Prescriptions unrelated to detox are forwarded to an outside pharmacy for your convenience and will be billed to your insurance for you. Most medications can be brought with you to treatment and will be reviewed by your attending physician.
Detox: $750.00 per day
Residential: $750.00 per day
Intensive Outpatient (IOP): $200.00 per day
The developing brains of teenagers are more susceptible to alcohol and drugs than those of adults.
ADULT EXTENDED CARE COSTS
Cumberland Heights offers an extended care program after primary treatment that can be used to extend the treatment experience from 30 to 120 days. All extended care programs are self-pay as they no longer meet insurance criteria for a residential level of care and we are not contracted with any insurance providers for this service.
Physicians’ services are billed separately through CHPA. Prescriptions unrelated to detox are forwarded to an outside pharmacy for your convenience and will be billed to your insurance for you. Most medications can be brought with you to treatment and will be reviewed by your attending physician.
Adult Program 90 Day (Men and Women):
We offer 30 days of primary care at Cumberland Heights followed by 60 days of Extended Care or Still Waters – typically $39,750.00 – with pay in full discount makes the total due $36,000.00.
First thirty days: $9,000.00 ($300.00 per day)
Second thirty days: $8,250 ($275.00 per day)
Third thirty days: $7,950 ($265.00 per day)
ADOLESCENT EXTENDED CARE COSTS
Cumberland Heights offers an extended care adolescent program after primary treatment that can be used to extend the treatment experience from 45 to 120 days. All extended care adolescent programs are self-pay as they no longer meet insurance criteria for a residential level of care and we are not contracted with any insurance providers for this service.
Physicians’ services are billed separately through CHPA. Prescriptions unrelated to detox are forwarded to an outside pharmacy for your convenience and will be billed to your insurance for you. Most medications can be brought with you to treatment and will be reviewed by your attending physician.
Adolescent Program 90 Day (Boys Only):
We offer 30 days of primary care at Cumberland Heights followed by 60 days of Extended Care – typically $42,000.00 – with pay in full discount makes the total due $39,900.00.
First Forty Five days: $13,500.00 ($300.00 per day)
For additional days, past initial 45 days, cost is $275.00 per day.
Cumberland Heights Licensed Adolescent Treatment Team will make the recommendation for any additional treatment past 45 days and can range anywhere from an additional 2 weeks up to another 45 days.
The developing brains of teenagers are more susceptible to alcohol and drugs than those of adults.
STILL WATERS (Men and Women) COSTS
Cumberland Heights also offers a 12 step immersion program that can be used as an alternative to, or follow, primary treatment to heighten an individual’s recovery from 30 days up to 6 months. All Still Waters programs are on a self-pay basis as they no longer meet insurance criteria for an inpatient level of care, and we are not contracted with any insurance providers for this service. To learn more about of Still Water programs, please see our page for men and see our page for women. For even more details, please visit the Still Waters Men website — or — visit the Still Waters Women website.
SPECIAL (90 DAY) DISCOUNTED TREATMENT PACKAGES:
Still Waters 90 Day (Men and Women): We offer special discounting for 90 days at Still Waters – typically $25,200.00 – with the pay in full discount makes the total due $23,500.00.
* All prices effective 01/01/2019
First thirty days: $9,000.00 ($300.00 per day)
Second thirty days: $8,250.00 ($275.00 per day)
Third thirty days beyond: $7,950.00 ($265.00 per day)
We understand that insurance coverage is a complex topic. Our admissions staff are trained to help you through this process. Call 800-646-9998 to speak with them now.