Cumberland Heights Designated an Aetna Institute of Quality®

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Cumberland Heights Designated an Aetna Institute of Quality®

By: Cumberland Heights

Cumberland Heights Designated an Aetna Institute of Quality®

Nonprofit treatment center Cumberland Heights has been designated an Aetna Institute of Quality® for Behavioral Health – Substance Abuse.

Aetna makes information about the quality and cost of health care services available to its members to help them make informed decisions about their health care needs. In line with this goal, Aetna recognizes facilities in its network that offer specialized clinical services and exemplify:

  • Excellence in care
  • Commitment to continuous improvement
  • Meeting certain standards of quality
  • Cost efficiency

Aetna recognizes facilities that have earned this designation by identifying them in the directory as an Institute of Quality provider. This designation helps members choose consistent high quality care.

The Institute of Quality validates the great work Cumberland Heights does every day to help patients and families suffering from alcohol and drug addiction. Designations like this are a total team effort that begins with the first phone call and extends through a lifetime of recovery opportunities.

~Cumberland Heights Chief Executive Officer Jay Crosson

Since 1966, Cumberland Heights has helped thousands of patients recover life from the disease of alcohol and drug addiction. Every year, approximately 2,500 patients seek treatment at its River Road facility, 12 intensive outpatient treatment centers throughout Tennessee and 12-Step immersion programs.

2 comments on “Cumberland Heights Designated an Aetna Institute of Quality®”

  1. Because of medical issues, I have been unable to pick up my 33-and 34-year chips (Sobriety date 1.3.84) There have been some great changes made and you are growing like wild flowers (you notice I did not say weed). Could you please mail be the 33 and 34-year medals. I woulld like to get them before I have one foot in the grave and the other on a banana peeling. Thanks a bunch….I will respond….

    1. Thanks Phyllis for your message and big congrats on your 2 special milestones of sobriety! I have passed along your request to our Alumni Director and she should be reaching out to you very soon with the details. All the best, Chris

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