Conversations with Cumberland Heights

Randal Lea, our Chief Community Recovery Officer is a licensed addictions counselor with 30 years of clinical and administrative experience.

Randal received master’s degrees in counseling from Trevecca Nazarene University and in psychology from Pacifica Graduate Institute. He is a frequent presenter on a variety of topics such as assessment, sexual behavior in children, ethics, dreamwork and trauma. He is a certified practitioner of DreamTending and a qualified clinical supervisor.

Prior to his current role as Chief Community Recovery Officer, Randal served eight years as Assistant Commissioner with the Tennessee Department of Children’s Services. In 2008, he was recognized by the Praed Foundation as a national “Systems Champion” for implementing a statewide children’s assessment for DCS. He also received the Friend of Children Lifetime Achievement Award in 2010 from Tennessee Voices for Children after seven years on their board. Randal was also recognized in both 2000 and in 2015 as Professional of the Year by the Middle Tennessee chapter of the National Association for Alcoholism and Drug Abuse Counselors (NAADAC).

Jay Crosson began his career with Cumberland Heights in 1993 and accepted his role as Chief Executive Officer in 2015. Prior to becoming CEO, Jay was the Chief Financial Officer for the organization.

Since 2016 Jay has served on the board of directors of the National Association of Addiction Treatment Providers (NAATP).  As past chair of NAATP’s Ethics Committee, Jay was instrumental in important changes made to the organization’s code of ethics. In addition, Jay serves as Treasurer/Secretary of the Foundation of Recovery Science and Education. He has also served on an advisory committee with LegitScript, certification that lets search engines know which treatment centers operate safely and legally.

Jay is a grateful recovering alumnus, having been a patient at Cumberland Heights in 1989. His personal treatment experience helped shape his leadership principles today.

Jay is a Nashville native and graduate of MTSU with an MBA from Belmont University.

Dr. Nick Hayes is the Chief Science Officer at Cumberland Heights, overseeing all research, technology and quality related initiatives for the organization. His research focuses on measurement-based practice systems, digital phenotyping and intensive longitudinal monitoring.

Nick’s work highlights Cumberland Heights’ commitment to outcome-oriented care, using proven techniques to put those struggling with substance use disorder on a path to success.

Nick received his PhD in Couple, Marriage, and Family Therapy from Texas Tech University. He is also on the faculty of Lipscomb University as an adjunct professor of psychology.

Butch Glover, a state licensed and nationally certified addiction counselor, accepted his role as Chief Operations Officer in 2015.

Butch began counseling in 1989 and worked with Cumberland Heights throughout the 90s doing Aftercare, contract work and individual counseling.

Butch worked for one of the state’s first intensive outpatient programs in Jackson, TN and the Jackson Area Council on Alcoholism. During this time, he developed two pilot addiction programs in the Greater West Tennessee area. Butch also maintained a private practice, specializing in family of origin work and addiction populations.

Butch is a Tennessee native. He is a graduate of Lambuth University and earned an MBA from Union University.

Cindy Patterson accepted her role as Chief Development and Marketing Officer in 2019. Cindy has more than 16 years of experience in non-profit fundraising, most recently serving as Development Officer for United Methodist Higher Education Foundation. Prior to that she was V.P. of Development for Second Harvest Food Bank of Middle Tennessee, a position she held for 10 years after serving as Development Director for Nashville Read. Before her many years in fundraising, Cindy was the Manager of Premium Services for American Airlines.

Originally from the Greater Cincinnati/Northern Kentucky area, Cindy holds a Bachelor of Science degree from Eastern Kentucky University.

Robin Cox is the Chief Financial Officer at Cumberland Heights, the Southeast’s premier alcohol and drug addiction treatment center. Robin accepted her role at Cumberland Heights in 2006.

Robin previously worked as Controller at Accu-Crete, Inc., a concrete contractor based in Washington D.C. She is currently responsible for business accounting activities including, preparing financial statements, creating an organization budget, and managing payroll. Robin is an advocate for education and volunteers at Coopertown Elementary School.

Robin is a middle Tennessee native and a graduate of Western Kentucky University.

Kathryn Mastin, Cumberland Heights Chief Human Resources Officer since 2015, has spent more than 30 years as a Human Resources professional. Most recently she served as the Human Resources Director at Parallon, one of the country’s largest revenue cycle partners, with more than 15,800 employees serving hospitals and physician practices.

“My goal at Cumberland Heights is to help provide the best possible care for our patients,” said Mastin. “The way I’m able to contribute is by taking care of our employees so they can carry out our mission.”

Mastin is affiliated with the United Methodist Church where she serves many roles and sits on the board. She’s also on the regional board of directors at the Center for Youth Ministry Training where they find new ways to minister to young people. She earned her Bachelor’s and Master’s degrees from the University of Tennessee.

Dr. Howard L. Burley, Director of Psychiatric Services Cumberland Heights, is an addiction psychiatry specialist, and has been practicing for 34 years.

Dr. Burley graduated from Meharry Medical College School Of Medicine in 1985 and specializes in addiction psychiatry.