Cumberland Heights Recognizes Excellence in Jackson Outpatient Office
Jackson Intensive Outpatient Staff Ruth Meyer and Christie Dotson recently received recognition for outstanding patient satisfaction, leading all Cumberland Heights outpatient offices in this important measure. While all patient satisfaction scores exceed 95% in all locations, Jackson office consistently, quarter by quarter, registers strong confidence of families and patients who visit.
As the field of addiction recovery evolves, evidence is pointing out therapeutic alignment – meaning the counselor and the patient are working on the same goals – has proven to be one of the most important factors predicting sustained recovery. According to Randal Lea, Executive Director for Cumberland’s Community Based Programs, “Nothing is more important in early recovery than keeping a patient engaged in their recovery, and counseling staff that puts rapport ahead of giving advice will be more successful.” Lea adds, “Christie and Ruth have shown they are able to let the patient set the pace for their growth and to take ownership over their recovery process.”
Cumberland Heights, celebrating its fiftieth year of operation, has been serving the Jackson community for over fifteen years. Soon there will be a total of 10 Cumberland Heights locations available to help communities in Tennessee. In addition to the Jackson Office on Stonebridge, Cumberland Heights has IOP facilities in Chattanooga, Cool Springs, Crossville, Hermitage, Murfreesboro, Smyrna, Sumner County (Gallatin), in West Nashville on River Road and a new branch opening soon on Music Row location in the heart of Nashville.
Nationally Recognized Alcohol and Drug Treatment Center Begins Its Year of Celebrating Half a Century of Helping People to Recover Life
NASHVILLE, TENN. – Feb. 17, 2016 – Cumberland Heights drug and alcohol rehabilitation center will spend much of 2016 celebrating its 50th Anniversary and highlighting success stories from thousands of Nashvillians who have received treatment.
“We are honored and proud to have been a trusted provider of alcohol and drug addiction treatment for five decades,” said Jay Crosson, CEO of Cumberland Heights. “Fifty years of experience brings us so many positive examples of helping patients and their families – we hope to be able to share some of these with the community throughout the year.”
In addition to events, Cumberland Heights will open a new intensive outpatient facility on Music Row in Nashville, expand its “Recover Life” communications campaign, produce a 50th Anniversary booklet and increase outreach in various ways.
The official kick-off event took place today with a staff-wide, kick-off party and Coin Ceremony where staff and board members received 50th Anniversary commemorative coins modeled after “sober coins” that are a fixture of recovery.
50th Anniversary Events and Initiatives Planned To Date Include:
Sept. 17 – Alumni & Staff Picnic with guest speaker Paul Williams
Fall – Fundraising Concert at the Ryman (Date TBD)
Fall – “Shelter at the Pond” commemoration ceremony (Date TBD)
December – Endowment Society Reception
Patients’ families are often included in the recovery process because success depends on a strong support system once they leave Cumberland Heights. “That’s why,” Crosson says, “friends and family are included in many of our 50th Anniversary events.”
New Intensive Outpatient Treatment Facility
Cumberland Heights has had a longstanding relationship with the Nashville music industry. However, it has never had a facility on Music Row. That will change in May when Cumberland Heights opens its first Music Row intensive outpatient facility on 17th Ave. South.
“Recover Life” Campaign
Cumberland Heights recently launched a multi-channel communications campaign called “Recover Life.” The campaign features staff members holding sober coins and saying how many years they have been sober. This month, the campaign expands to include other alumni as well as the families of patients.
A Quick History
Fifty years ago, Robert Crichton Sr. and his personal physician, Dr. Thomas Frist Sr., recognized an unmet need in Middle Tennessee and had a dream. They saw friends, neighbors and patients who were suffering from alcoholism and the disease of addiction. They had a vision of an accessible treatment facility in Nashville. They found a beautiful farm located on rolling hills along the banks of the Cumberland River and said, “What if?” They were, indeed, their brother’s keeper.
It is notable that the charter of incorporation established Cumberland Heights as a private, not-for-profit organization. The founders’ mission was to provide hope and restore patients to the full life of recovery – not to attain personal gain.
Starting with a few alcoholic men, Cumberland Heights gradually expanded to treat women, adolescents and families. Cumberland Heights was a pioneer of 12-Step-based recovery in Middle Tennessee and is now widely recognized and respected as one of the top treatment facilities in America. Cumberland Heights is still true to its original core values that the patient comes first and its greatest assets are its alumni, staff and campuses.
About Cumberland Heights
Cumberland Heights’ mission is to transform lives, giving hope and healing to those affected by alcohol or drug addiction. As a non-profit organization, Cumberland Heights is committed to the approximately 2,500 men, women and adolescents it serves every year and the communities where its facilities are located. The organization has followed the teachings of the 12 Steps since its founding.
If you or a loved one would like to speak directly with one of our licensed admissions staff, please call us now at (800) 646-9998 or submit the following information. If outside business hours, we will get back to you the following day.
Why is it so meaningful to give to Cumberland Heights?
Your gift to Cumberland Heights through our annual and capital initiates gives immediate support to patients and their families. To make a longer term impact a gift to the endowment fund will provide patient assistance funding for years to come.