Choosing to get help for alcohol and drug addiction takes great courage. We are the top outpatient treatment center in Jackson, Tennessee.

Top Outpatient Drug & Alcohol Treatment in Jackson, TN

Please visit our dedicated website at jackson.cumberlandheights.org

Cumberland Heights in Jackson is a 12-step based outpatient alcohol & drug rehab program. Cumberland Heights’ Outpatient Recovery Centers (ORCs) are designed for individuals age 18 and above who may be in the early stages of dependency or are experiencing problems with alcohol or drug use.

  • We offer personalized assessment and treatment plans for each individual
  • We offer flexible treatment hours to work with your schedule

Jackson Tennessee Addiction Recovery Centers

According to the Substance Abuse and Mental Health Services Administration (SAMSHA), approximately 19.3 million individuals struggled with addiction in 2019. More than 67,000 individuals died from drug overdoses in 2018, making it a leading cause of injury-related death in the United States.

Although substance use disorders are chronic diseases, it is possible to live a life free from drugs and alcohol. Cumberland Heights Jackson is here to help guide you and your family on a path to recovery.



admissions number
mailing address

Cumberland Heights P.O. Box 90727 Nashville, TN 37209

physical address

130-C Stonebridge Boulevard Jackson, TN 38305

What is Outpatient Treatment?

Cumberland Heights’ Outpatient Recovery Center (ORC) in Jackson is designed for people whose needs and schedules vary. A quality outpatient drug and alcohol rehab program will be designed to treat the whole person, not just the addiction.

Prior to enrollment in the program, all patients complete an admission process and receive orientation including a review of patient expectations, safety guidelines, and program components. During treatment each patient works closely with their counselor/case manager in planning treatment goals and developing an individualized treatment plan. The counselor coordinates and collaborates with referrals for ancillary health, vocational or psychological needs the patient may have.

The Jackson ORC is structured to include individual counseling, experiential learning groups, family education groups, and group counseling. A range of topics is discussed in treatment including, but not limited to medical aspects of addiction, disease progression, family disease, spirituality, recovery tools and relapse prevention. Patients are oriented to the Twelve Steps of Alcoholics/Narcotics Anonymous and participation in local twelve step support groups is required. Patient families are strongly urged to complete the family program. Compliance with abstinence is monitored through the use of random urine drug screens. A patient’s length of stay is usually 28 sessions but can be variable based upon the patient’s clinical needs and progress. Continuing care services, including onsite aftercare groups, are coordinated onsite for patients after completing the program.

Jackson outpatient services include:

  • Assessments conducted by trained clinical staff
  • Group Counseling
  • Family Counseling

Jackson outpatient alcohol and drug abuse services are intended for individuals who:

  • Live in Jackson, Humboldt, Brownsville, Dyersburg, Covington, Martin, Paris, Atoka, Union City, Collierville, Millington, Bartlett, Germantown, Blytheville AR, Corinth & Olive Branch MS or surrounding areas,
  • who do not require medically supervised detoxification,
  • have a stable, supportive home and work environment
  • are self-motivated.

Jackson Outpatient Office In the News:

Cumberland Heights Recognizes Excellence in Jackson Outpatient Office

Jackson Intensive Outpatient Staff Ruth Meyer and Christie Dotson recently received recognition for outstanding patient satisfaction, leading all Cumberland Heights outpatient offices in this important measure. While all patient satisfaction scores exceed 95% in all locations, Jackson office consistently, quarter by quarter, registers strong confidence of families and patients who visit.

(Left to Right) Christie Dotson and Ruth Meyer share a moment with Ernie Ward, Business Development Outreach Coordinator for Cumberland Heights

As the field of addiction recovery evolves, evidence is pointing out therapeutic alignment – meaning the counselor and the patient are working on the same goals – has proven to be one of the most important factors predicting sustained recovery. According to Randal Lea, Executive Director for Cumberland’s Community Based Programs, “Nothing is more important in early recovery than keeping a patient engaged in their recovery, and counseling staff that puts rapport ahead of giving advice will be more successful.” Lea adds, “Christie and Ruth have shown they are able to let the patient set the pace for their growth and to take ownership over their recovery process.”

Cumberland Heights, celebrating its fiftieth year of operation, has been serving the Jackson community for over fifteen years. Soon there will be a total of 10 Cumberland Heights locations available to help communities in Tennessee. In addition to the Jackson Office on Stonebridge, Cumberland Heights has IOP facilities in Chattanooga, Cool Springs, Crossville, Hermitage, Murfreesboro, Smyrna, Sumner County (Gallatin), in West Nashville on River Road and a new branch on Music Row location in the heart of Nashville.

Outpatient Schedule & Times

Orientation is daily, 1 hour before group, first date of attendance.

1. Intensive Outpatient – Adult Evening

Every Monday, Tuesday, Thursday, Friday 6:00PM – 9:00PM

2. Family Program

Every Tuesday Evening 6:00PM – 9:00PM

Family members are welcome to start any Tuesday night while the patient family member is enrolled in IOP.
NOTE: Release of information will be required by the patient.

3. Al-Anon (for family & loved ones)

Every Monday & Thursday Evening 7:00PM – 8:00PM

Al-anon meetings for the family and no release of information needed to attend these meetings.

4. Alumni Aftercare Group

Every Thursday Evening 6:00PM – 7:00PM
(We no longer have an AM aftercare but hope to resume one in the near future)

5. Telehealth Services

Telehealth orientations and individual consultations are happening at various times throughout the day by appointment.

Assessment and Referrals

By appointment only

You may start group on any day, Monday, Tuesday, Thursday or Friday. We ask that you arrive at 8:00 AM (one hour before) so that you will have time to meet with your counselor. At that time, we will make sure we have all your paperwork in order and to direct you to your meeting room. Your orientation will be done first, then attend regular group meeting from 9:00 AM to 12:00 PM NOON session.

Addiction Treatment in Jackson, TN

For immediate assistance or more information regarding this location please call Christie Dotson at (731) 660-2790 or call our admissions line at 800-646-9998.